Terms & Conditions

The Wolf Services provides commercial kitchen exhaust cleaning, hood cleaning, duct cleaning, exhaust fan maintenance, inspections, documentation, and related commercial cleaning and maintenance services in Metro Vancouver and the Lower Mainland.

Information provided on this website is intended for general informational and promotional purposes.

You may use this website to:

• learn about our services;

• request a quote;

• contact our team;

• submit service information;

• request an inspection or cleaning;

• access educational information relating to commercial kitchen exhaust maintenance.

You agree not to misuse the website, attempt unauthorized access, introduce malicious software, interfere with website operation, or use website content for unlawful purposes.

Submitting a quote request, contact form, or service inquiry does not create a binding service agreement.

Quotes may depend on factors including:

• exhaust system size and configuration;

• number of hoods, ducts, and exhaust fans;

• grease accumulation;

• accessibility;

• kitchen type and cooking volume;

• service location;

• required cleaning frequency;

• scheduling requirements;

• additional labour or equipment needs.

A service agreement becomes effective only once the scope, price, scheduling, and any applicable terms have been confirmed by The Wolf Services and the customer.

Information relating to NFPA 96, cleaning schedules, inspections, fire safety, maintenance frequency, or regulatory requirements is provided for general informational purposes.

Actual requirements may vary depending on the facility, equipment, cooking operation, jurisdiction, fire authority, insurer, property manager, and applicable codes or standards.

Customers remain responsible for determining and maintaining compliance with all laws, regulations, insurance requirements, fire-code obligations, and applicable standards affecting their premises.

The Wolf Services may assist customers in identifying recommended cleaning or maintenance intervals, but website information should not be treated as legal, engineering, fire-safety, or regulatory advice.

We aim to perform services professionally and thoroughly within the agreed scope.

Results may vary depending on:

• equipment condition;

• age of the exhaust system;

• accessibility;

• existing damage;

• grease accumulation;

• previous maintenance;

• system design.

Some components may require repair, replacement, additional access, or specialized service beyond the original cleaning scope.

Customers are responsible for providing accurate information about their facility and exhaust system.

Where applicable, customers must provide reasonable access to:

• the kitchen;

• exhaust hoods;

• ductwork access panels;

• rooftop exhaust fans;

• electrical or mechanical areas required for service.

Customers should also advise The Wolf Services of known hazards, restricted areas, equipment issues, building-access requirements, or other conditions that may affect the work.

We make reasonable efforts to keep website content accurate and current. However, we do not guarantee that all information will always be complete, current, or error-free.

Services, service areas, availability, pricing, processes, and website content may change without notice.

Unless otherwise stated, the website design, text, graphics, branding, photographs, videos, logos, and other original content associated with The Wolf Services are owned by or licensed to The Wolf Services.

You may not reproduce, distribute, modify, republish, or commercially use this content without permission.

Our website may use or link to third-party services, including services used for forms, analytics, maps, scheduling, hosting, or social media.

The Wolf Services is not responsible for the content, security, availability, or privacy practices of third-party websites or platforms.

To the extent permitted by applicable law, The Wolf Services will not be liable for indirect, incidental, special, or consequential damages arising solely from the use of, or inability to use, this website.

Nothing in these Terms & Conditions limits liability that cannot legally be excluded or limited.

Your use of this website is also subject to our Privacy & Cookies Policy.

We may update these Terms & Conditions periodically. The current version will be posted on this page together with the latest revision date.

These Terms & Conditions are governed by the applicable laws of British Columbia and Canada.

Questions regarding these Terms & Conditions may be sent to:

The Wolf Services
Metro Vancouver, British Columbia, Canada
Email: info@thewolfservices.ca
Phone: 778-788-6896